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Mako Products, LLC is the exclusive source for Superlok I-Fittings in the USA.
Superlok is BMT’s brand of stainless steel products. BMT has been manufacturing products for 25 years. Their largest market is Europe and Asia where the Superlok fittings are used in high-end applications such as aerospace, energy, and nuclear industries. While the fittings have been proven as premium quality for a long time, the new Superlok I-Fitting patented red rings are a recent technology. The I-fitting tube fittings are the exact same Superlok fitting, but with the incorporated gap gauge for a secure connection every time. There’s no other product on the market like it!
We have a lifetime replacement guarantee on the Superlok I-Fittings and we're not aware of any other fitting line that backs its product with that kind of guarantee.
BMT Warranty:BMT warrants that Superlok tube fittings shall be free from defects in material and workmanship for the life of the product. The purchaser’s solution shall be limited to replacement and installation of any parts that fail through a defect in material or workmanship. Superlok tube fittings are manufactured in order to be 100% interchangeable with other tube fittings currently on the market. Superlok fully warranties the compatibility of its fittings with other manufacturers, provided the same strict manufacturing practices and tolerances are held by those manufacturers.Mako Products Warranty:All products distributed from Mako Products, LLC are guaranteed to be free from manufacturing defects for a period of one year from the date of shipment. If the product is determined to be defective within that period, the product will be replaced at no charge to the buyer if it falls under one or more of these specific conditions: (1) product failure was a result of a manufacturing defect and not damaged from an accident, alteration, misuse, abuse or any corrosive fluids, (2) the product was installed with proper care and operating practices, (3) proper notice and description of defective product is recorded to Mako Products, LLC before the product is shipped back from the buyer. Shipping expenses should not be assumed until they have verification from Mako Products, LLC. CONSUMERS MUST ABIDE BY THE SPECIFIC INSTALLATION GUIDES AND OPERATION PROCEDURES WITH THIS EQUIPMENT OR THEY WILL NOT BE CONSIDERED REPLACEABLE.
Errors:Regarding clerical or shorthand work – all quotations, orders, confirmations, invoices, and other documents are subject to correction.Returns:Before products are returned, the correct form of authorization must be recorded to Mako Products, LLC. Buyers must acquire acknowledgment that a return merchandise authorization (RMA) was created of the items being returned with the precise quantity for maximum assurance of returned credit. Shipping expenses should not be assumed unless they are verified by Mako Products, LLC. For guidelines on free returns refer to ERRORS. Customer specified items are deemed non-returnable.Restocking Fee:Large quantities of product returns may include a re-stocking fee.Transit Damage:Notification to Mako Products, LLC is required if loss, damage, or a shortage of products via carrier should occur. All claims should be made within five days after receipt of shipment. Loss or damage to materials is the responsibility of the carrier.Cancellation:Any regular stock item on backorder is considered free of any cancellation fee if the buyer wishes to waive the item. For special manufactured items, the cancellation charges could be up to 100%.
First, explain the standard tube fitting tightening procedure of inserting the tubing into the fitting, hand tightening the nut, marking the fitting nut and body, and then adding 1-¼ turns.Most end users aren't aware of the correct tightening procedure and they overtighten or under tighten fittings. This makes an unsafe connection and can waste fittings unnecessarily.Additionally, the hand tightening procedure is not always accurate. When the inserted tubing is not in perfect alignment or if there’s debris in the threads, the hand tightening step may stop up to a full turn short of the necessary stopping point. Such unreliability on other fitting brands being installed is dangerous. This is the very reason the Superlok I-Fitting is the solution to a big problem in the industry!A skilled or unskilled worker can install fittings correctly without safety issues or waste. What customer wouldn't want to buy safer fittings that are faster to install and save money by ending the replacement of incorrectly installed fittings?To demonstrate the I-Fitting for customers:1. Remove the ferrules from the fitting.2. Hand tighten the nut until the red rings break apart … That’s it! The red rings can be re-used for demonstration by simply snapping the rings back together on the fitting. The red rings are essentially a gauge that's installed on the fittings. Separate tube fitting gap gauges are sold, but are rarely used by installers. Now, each of our fittings comes with its own gap gauge.
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